Last updated: January 2025
Bath Roofing Experts (“we”, “us”, “our”) operates the website bathroofers.co.uk. This policy explains how we collect, use, and protect your personal data when you visit our website or contact us.
Information We Collect
We may collect the following information when you contact us:
- Your name and contact details (phone number, email address)
- Your property address and details of the roofing work required
- Any other information you choose to provide in your enquiry
We do not use cookies, tracking scripts, or analytics tools on this website beyond those built into our hosting platform (Cloudflare Pages), which collects basic aggregate traffic data. We do not use Google Analytics or any third-party advertising trackers.
How We Use Your Information
We use the information you provide solely to:
- Respond to your roofing enquiry
- Arrange surveys and quotes
- Carry out and invoice for roofing work
- Contact you regarding your property if required
We do not sell, rent, or share your personal data with third parties for marketing purposes.
Lawful Basis for Processing
We process your personal data on the lawful basis of legitimate interest (responding to your enquiry) and, where work is commissioned, for the performance of a contract.
Data Retention
We retain enquiry and customer records for up to 7 years for accounting and warranty purposes, after which they are securely deleted.
Your Rights
Under UK GDPR you have the right to: access the personal data we hold about you; request correction of inaccurate data; request deletion of your data; object to processing; and request restriction of processing. To exercise any of these rights, contact us at [email protected] or call 0122 528 7924.
Contact
For any privacy-related queries: [email protected] · 0122 528 7924 · Bath, Somerset BA1
If you are unsatisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office at ico.org.uk.