Tell us the job in 30 seconds. No pushy sales, no call-out fee.
📞 Call Now: 0122 528 7924From first contact to guarantee handover, working with us follows seven clear steps: free callback, on-site survey, written itemised quote, scheduling, access set-up, the work itself, and cleanup with sign-off. No pressure, no call-out fee, and nothing to pay before materials are on site.
You call us or request a callback through the site. We ask what the problem is — a leak, slipped slates, a tired flat roof, a chimney concern — and where you are in Bath or the surrounding area. There is no call-out fee and no obligation. If it is an emergency with water coming in, we prioritise it and aim to reach you within 60 to 90 minutes.
We come out and inspect the roof properly, inside and out. On Bath's Georgian and Victorian stock that means checking the Welsh slate and its fixings for nail sickness, the lead to valleys and chimney stacks, the ridge and verge mortar, and the loft timbers and underlay. We photograph what we find so you can see the faults yourself rather than take our word for it.
You get a fixed-price quote in writing that lists each item of work and the materials — matching slate, NHL lime mortar, Code 4 or Code 5 lead — with nothing hidden. If scaffold or a skip permit from Bath & North East Somerset Council is needed, it is itemised, not slipped in later. We are happy to talk it through and explain why each element is there.
Once you are happy, we book a start date that suits you — usually within a few working days for repairs, longer for a full re-roof where scaffold and materials need arranging. We confirm access needs, parking, and any conservation-area or listed-building consents in advance so nothing stalls the job.
On larger jobs, scaffold goes up first for safe working and to protect you and passers-by on Bath's often narrow, busy streets. We arrange the scaffold licence with the council where it stands on the pavement. For smaller repairs we work from towers or roof ladders and there is no scaffold to wait for.
Our team carries out the work to specification, using matching materials and lime mortar on Bath's soft-stone and conservation properties. We keep you updated, never strip more of a roof than we can make watertight in a day, and fit temporary covering every night so your home stays protected throughout.
We clear all debris, remove the skip and scaffold, and leave the site as we found it. We walk the finished work with you, then hand over your written 10-year workmanship guarantee along with a record of the materials used — useful documentation for listed and conservation-area properties, and for your own records if you sell.
To make it concrete: a homeowner in Oldfield Park called about a damp patch on a bedroom ceiling. Our survey traced it to a cracked length of lead in a concealed valley between two Victorian terraces — a classic Bath terrace fault, not the slates the ceiling stain suggested. We quoted a fixed price to renew the valley in Code 5 lead, scheduled it for the following week, worked from a tower without needing full scaffold, completed it in a day, and handed over the guarantee. The homeowner saw the old cracked lead and the new work photographed side by side. No upsell, no surprise costs.
Every step of how we work is designed to remove the risks people fear with roofers. The free survey and written itemised quote mean you know exactly what you are paying for before committing — no vague day rates, no "we found more once we started" surprises. Staged payment on larger jobs, with nothing due before materials are on site, protects you from the deposit-and-disappear trap that gives the trade its bad name. And because we itemise scaffold, skip and permit costs from Bath & North East Somerset Council up front, there are no add-ons once the work begins.
We never use high-pressure sales, never quote a scare price to rush a decision, and are happy to leave you the written quote to think over or compare. On Bath's conservation and listed stock we explain what consents are needed and why matching materials matter, so you understand the work rather than simply approve it. That transparency is the whole point: a roof is a significant spend, and you should feel informed and in control at every stage.
From your first call, a repair is usually surveyed within a few working days and completed shortly after. A full re-roof takes longer to schedule because scaffold and materials must be arranged, but we give you a clear start date and duration window at quote stage. Emergency work is the exception — we aim to reach you within 60 to 90 minutes to make the roof safe, then book the permanent repair separately. Throughout, we keep you informed rather than leaving you wondering when we will next appear.
For most jobs you do not need to be home — external roofing work only needs agreed access and, occasionally, power for tools. We protect your garden, drive and any parked cars, sheet below the work area to catch debris, and clear up daily rather than leaving a mess to accumulate. On Bath's terraced streets we coordinate scaffold and skip placement with neighbours and the council to keep disruption to a minimum, and we always leave pavements safe and passable. If you have pets, particular parking needs, or a preferred working window, tell us at survey stage and we will plan around it.
Every job carries a written 10-year workmanship guarantee, transferable if you sell. Materials carry their own manufacturer warranties on top. If a fault appears in covered work, we come back and put it right — no quibbling, no re-charge. Storm and impact damage is an insurance matter rather than a workmanship one, and we document it for your claim if it happens.
See how we compare to the checklist for choosing a Bath roofer, or read our honest repair-or-replace guide.
A local Bath roofer will call you back within 2 hours (8am–6pm, Mon–Sat).
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